Facilities Operations Manager
$100,000–$100,000 year
On-sitePortland, Oregon, United States
Job Summary
Lead Facilities Operations and Maintenance for 3.5 million square feet of OHSU hospitals, clinics, and ambulatory centers by managing front-line supervisors, vendors, and clinical partners. Conduct regular team meetings, perform quarterly performance reviews, and manage hiring, coaching, and discipline while ensuring compliance with CMS, OSHA, and local building codes. Administer the budget, approve expenditures, and develop capital replacement plans through cost-benefit analysis. Monitor service quality via building rounds, process audits, and customer feedback, while proactively coordinating resources for campus emergencies and emergency preparedness exercises.
Required Qualifications
- Bachelor's Degree in engineering, management, or related field. Or equivalent experience level and industry certificates.
- Ten years of progressive leadership experience with:
- Managing operations and maintenance of buildings and infrastructure in both new and aging facilities in CMS accredited medical facilities.
- Delivery of operations and maintenance services in a unionized team environment.
- Negotiating contracts for services.
- Familiarity with construction means and methods and project delivery.
- Developing and implementing customer service functions.
- Knowledge, Skills, and Abilities:
- Demonstrated ability to make independent decisions, analyze situations, solve complex problems and initiate actions.
- Demonstrated leadership and planning skills including strategic thinking and influencing outcomes.
- Exceptional interpersonal and communication skills, including extemporaneous and prepared speaking in front of groups.
- Ability to engage employees of all levels.
- Ability to understand technical concepts relating to building systems and infrastructure.
- Ability to prepare and administer budgets and develop reports.
- Ability to negotiate and manage service and construction contracts.
- Knowledge of operations and maintenance means, methods, codes and regulations.
- Proficient in software applications, specifically spreadsheet, word processing, presentation and database applications.
- Primarily indoor office environment; requires work hours beyond standard office hours as needed.
- May be required to work long hours in the event of an emergency (power outage, flood, fire, etc.) and be on call.
Desired Qualifications
- Bachelor's degree in engineering, Masters in Business Administration.
- Operations and maintenance of buildings and infrastructure in both new and aging facilities, particularly in large (>500 bed) accredited medical facilities.
- Planning and directing a preventive maintenance program.
- Life cycle costing analysis of infrastructure systems, including capital planning and deferred maintenance programs.
- Direct project management responsibility in healthcare setting with projects over $100k.
- Certified Healthcare Facilities Manager or similar certification.
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