Facilities Operations Manager
$100,000–$100,000 year
On-sitePortland, Oregon, United States
Job Summary
Lead front-line supervisors and manage operations for 3.5 million square feet of inpatient, outpatient, and surgical facilities to ensure safe, compliant, and reliable services. Conduct regular team meetings, perform quarterly performance reviews, and manage hiring, coaching, and discipline while maintaining a culture of safety and inclusion. Administer the facility budget, track operating expenses, and coordinate capital replacement needs through cost-benefit analysis. Develop building performance indicators, audit service quality, and manage maintenance in compliance with CMS, OSHA, and local codes. Proactively plan for campus emergencies and participate in response exercises. Work within the OHSU/AFSCME Labor Agreement and support the Facilities Leadership team to align functions with the institution's mission.
Required Qualifications
- Bachelor's Degree in engineering, management, or related field. Or equivalent experience level and industry certificates.
- Ten years of progressive leadership experience with:
- Managing operations and maintenance of buildings and infrastructure in both new and aging facilities in CMS accredited medical facilities.
- Delivery of operations and maintenance services in a unionized team environment.
- Negotiating contracts for services.
- Familiarity with construction means and methods and project delivery.
- Developing and implementing customer service functions.
- Knowledge, Skills, and Abilities:
- Demonstrated ability to make independent decisions, analyze situations, solve complex problems and initiate actions.
- Demonstrated leadership and planning skills including strategic thinking and influencing outcomes.
- Exceptional interpersonal and communication skills, including extemporaneous and prepared speaking in front of groups.
- Ability to engage employees of all levels.
- Ability to understand technical concepts relating to building systems and infrastructure.
- Ability to prepare and administer budgets and develop reports.
- Ability to negotiate and manage service and construction contracts.
- Knowledge of operations and maintenance means, methods, codes and regulations.
- Proficient in software applications, specifically spreadsheet, word processing, presentation and database applications.
Desired Qualifications
- Bachelor's degree in engineering, Masters in Business Administration.
- Operations and maintenance of buildings and infrastructure in both new and aging facilities, particularly in large (>500 bed) accredited medical facilities.
- Planning and directing a preventive maintenance program.
- Life cycle costing analysis of infrastructure systems, including capital planning and deferred maintenance programs.
- Direct project management responsibility in healthcare setting with projects over $100k.
- Certified Healthcare Facilities Manager or similar certification.
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