Facilities Manager
HybridBarcelona, Catalonia, Spain
Job Summary
Own the day-to-day facilities and services ensuring the Barcelona HQ remains reliable, well-maintained, and consistently delivers a 7-star experience. Oversee cleaning, maintenance, waste management, pest control, and landscaping while ensuring building and security systems function correctly. Monitor and resolve Zendesk tickets within established SLAs, manage facilities budgets, purchase orders, and invoices, and support fit-out projects of low to medium complexity. Partner with internal teams for events, support TechOps on AV and IT infrastructure, and ensure compliance with Health & Safety regulations and legal maintenance requirements. Act as the primary escalation point for facilities issues and provide regular operational and financial updates to the Head of Workplace Experience.
Required Qualifications
- Fluency in English and Spanish
- Strong written and verbal communication skills in both English and Spanish
- Proven experience managing hard and soft services in a multi-vendor building environment
- Direct experience managing maintenance contracts and service level agreements
- Knowledge of Spanish legal requirements and regulations related to maintenance, statutory inspections, and compliance
- Comfortable owning budget control, invoice processing, and purchase order management independently
- Experience leading or supporting fit-out and space configuration projects of low to medium complexity
- Familiarity with workplace ticketing systems and SLA management
- Experience managing building operations
- Strong vendor management skills
- Outstanding attention to detail
- Genuine care for the people the office serves
- Extreme ownership
- 'Get things done' attitude
- Based within commuting distance of our hubs (Barcelona HQ)
- Must be available for weekend shifts
Desired Qualifications
- Experience leading or supporting fit-out and space configuration projects of low to medium complexity (preferred)
- Familiarity with workplace ticketing systems and SLA management (preferred)
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