Facilities Manager
$85,000–$100,000 year
HybridCincinnati, Ohio, United States
Job Summary
Oversee day-to-day facility maintenance, repairs, safety, and overall functionality across approximately 30 restaurant locations and related properties. Serve as the first point of contact for facility issues, diagnosing and completing hands-on repairs when practical or coordinating the appropriate vendor. Perform hands-on diagnosis and repair of HVAC, lighting, electrical panels, basic plumbing, and general building issues at nearby locations and company-owned properties. Develop and manage preventative maintenance programs for HVAC, refrigeration, kitchen equipment, parking lots, and building systems. Build and manage a quarterly preventative maintenance calendar and prioritization system for on-demand requests. Own the facilities work order and ticketing process and establish clear response standards for emergency, operational, and aesthetic requests. Conduct regular property inspections and complete a written facilities assessment of every location at least annually. Ensure locations meet safety and brand standards. Coordinate grounds services, including mowing, gardening, and snow removal. Source and manage relationships with contractors, service providers, and maintenance vendors. Build and maintain a regional vendor database for key trades, including HVAC, electrical, plumbing, refrigeration, and general repair. Coordinate bids, proposals, and RFPs for repairs, maintenance, and capital projects. Manage facility improvement projects, remodels, equipment replacements, and capital initiatives. Coordinate project timelines, budgets, permits, inspections, and contractor schedules. Assist with new store openings, remodels, and closures as needed. Build and maintain an asset inventory across all locations and track major assets such as HVAC units, roofs, hoods, and garage doors. Develop and manage the annual facilities and maintenance budget, monitor spending, identify cost savings, and review and approve facilities invoices. Manage company-owned properties and support tenant-related maintenance and operational needs. Prepare company-owned spaces to be renter-ready, show available spaces, and maintain rental listings as needed. Coordinate communication with tenants regarding repairs, property access, and operational issues. Support lease-related responsibilities, including landlord/tenant obligations, CAM reconciliations, property budgeting
Required Qualifications
- Trade certification or technical training in HVAC or a related trade
- Associate's degree in Facilities Management, Construction Management, Business, or a related field
- At least 2 years of facilities or property management experience in a retail or hospitality environment
- At least 1 year of experience in a multi-unit restaurant, retail, or hospitality environment
- Hands-on HVAC experience
- Experience managing both leased and company-owned commercial properties
- Knowledge of restaurant equipment, building systems, and preventative maintenance practices
- Ability to diagnose and service commercial equipment, change lights and panels, work with 120, 220, and 480 volt systems, swap out equipment, and speak knowledgeably about restaurant hoods
- Experience managing vendors and contractors, including building vendor relationships and coordinating bids or RFPs
- Ability to manage multiple projects and priorities across various locations
- Proficiency with Microsoft Office and facilities/work order management systems such as Asana or comparable platforms
- Familiarity with state and local regulatory requirements related to facilities operations
- Valid driver's license
- Ability to travel regularly between multi-state locations
- Must reside in the Cincinnati area or be willing to relocate
- Ability to visit construction sites, rooftops, kitchens, and mechanical areas
- Ability to perform basic hands-on repair work, including use of hand and power tools, ladders, and rooftop access
- Ability to lift up to 50 pounds occasionally
- Frequent travel between restaurant locations
Desired Qualifications
- Multi-unit restaurant or retail facilities management
- Tenant/property management
- Construction or remodel project oversight
- Asset tagging and tracking programs
- Creating, presenting, and defending a capital budget
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