Facilities Coordinator
$72,238–$72,238 year
On-siteSunnyvale, California, United States
Job Summary
Oversee delivery of maintenance and repair services while maintaining client satisfaction, including 24/7 emergency call support and site attendance following established escalation protocols. Manage work orders for in-house staff and vendors to meet or exceed site KPIs and assist with monthly SLA monitoring to identify challenges and plan corrective actions. Collaborate with the Facilities Manager to develop and implement operating and capital budgets, annual management plans, and IFM best practices. Oversee monthly, quarterly, and annual client reporting while maximizing utilization of suppliers, preferred vendors, and M/WBE spending levels.
Required Qualifications
- Minimum of two years of industry experience in corporate environment, third-party service provider, or consulting capacity
- Excellent customer service, computer, managerial, verbal, and written communication skills for effective stakeholder interaction
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives while managing multiple priorities
- Basic knowledge of building systems including mechanical and electrical systems for effective facility operations support
- Computer proficiency with ability to utilize various software platforms and systems for facility management operations
- Availability for 24/7 emergency call support and site attendance as required for critical facility operations
- Strong problem-solving skills with ability to follow established procedures and escalation protocols effectively
- Candidates must be authorized to work in the United States without sponsorship
Desired Qualifications
- Experience with Computerized Maintenance Management Systems (CMMS) for enhanced work order and maintenance coordination
- Background in budget development and financial management within facilities or property management environments
- Knowledge of procurement processes and supplier management including contract development and vendor coordination
- Understanding of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in facilities management contexts
- Experience with compliance requirements including audit standards and regulatory protocols in commercial real estate
- Background in project management and implementation of facility improvement initiatives
- Familiarity with Minority/Women owned Business Enterprise (M/WBE) requirements and supplier diversity programs
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