F45 River North - Membership Customer Service
On-site · Chicago, Illinois, United States
Chicago, Illinois, United StatesOn-sitePart TimeMid LevelNot SpecifiedLarge
Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Wellness Advisor supports the General Manager with new membership sales and member retention, delivers superior customer service, assists members with class selections and merchandise purchases, helps build a strong F45 community, and contributes to studio cleanliness. The role involves executing the sales process, engaging with prospects during tours and events, and participating in community activities, with part-time hours including early mornings, evenings, and weekends; travel may be required.
Required Qualifications
- Excellent sales skills
- Excellent communication skills
- Excellent customer service skills
- Goal-oriented with ability to achieve sales targets
- Ability to learn and use MindBody software
- Fluent in English with strong in-person, phone, and email communication
- Ability to work under pressure and meet tight deadlines
- Proficient computer skills
- Daily and/or occasional travel may be required
- Attend special events and trainings as needed
- Experience in lead generation, follow-up, and closing sales (Part Time Responsibilities)
- Knowledge of fitness programs and pricing
- Ability to conduct studio tours and promote products/services
- Ability to book quality appointments to achieve monthly sales quota
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