F & I Manager / Specialist (22818)
$51,600–$180,000 year
On-sitePoway, California, United States
Job Summary
Sells financing, credit life, accident, and health insurance while explaining aftermarket products and extended warranties to customers. Processes finance and lease deals accurately, taking credit applications and completing vehicle transaction paperwork including title, lien, and tax verification. Establishes relationships with manufacturer finance sources, coordinates forecasting with sales, and trains staff on financing and service programs. Ensures collection of fees, prepares penetration reports, and maintains current state insurance licenses through continuing education. Develops customer service guidelines to maximize satisfaction and works with sales managers to achieve department goals. Maintains a professional appearance and work environment while complying with all federal, state, and local regulations.
Required Qualifications
- High school diploma or GED
- Acquires and maintains current state insurance license
- Completing continuing credit insurance education as needed
- Pass drug testing, background investigation/interview
Desired Qualifications
- Prior sales experience preferred
- Excellent communication skills, oral and written
- Self-motivated, able to effectively prioritize tasks and organize schedules
- Ability to work in a fast-paced environment
- Strong math and computer skills
- Strong attention to detail
- Strong customer-service skills
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