F&B Team member - Casual
On-siteLiverpool, England, United Kingdom
Job Summary
Conduct full F&B service operations including setting tables, clearing tables, polishing china and cutlery, taking orders, waiting tables, bar service, in-room dining, and food delivery. Maintain high cleanliness and hygiene standards within the working environment while adhering to all health and safety, licensing, and company policies. Process payments via the Point of Sale system for credit card and room charge transactions, actively resolve customer queries, and report issues to the line manager. Develop knowledge of the menu, ingredients, allergies, and cooking processes to ensure personalized guest experiences. Set up and prepare all departments, including conference and event spaces. Work flexibly across all F&B departments, wearing correct uniform and demonstrating a "can do" attitude.
Required Qualifications
- Evidence of working as part of a team
- Excellent customer service skills
- High level of personal integrity
- Excellent verbal communication skills
- Demonstrate a Can do attitude
- To care and build working relationships with your colleagues
- To be able to demonstrate a flexible attitude to working in all F&B departments
- To be professional and respectful to colleagues at all times
- To implement and maintain all food safety procedures and policies with the food and beverage outlets
- Where reasonable, you need to demonstrate that you are flexible with shifts and weekend working
- To report for duty wearing the correct uniform whilst ensuring all items are clean, ironed and well maintained
Desired Qualifications
- Previous experience within a hotel, restaurant or any other F&B outlet
- Experience of working in a busy environment
- Evidence of working in an organised environment
- Previous experience of using an EPOS workstation
- Basic food hygiene certificate
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