F&B Attendant
On-siteCape Town, Western Cape, South Africa
Job Summary
Provide exceptional, personalized service by taking accurate food and beverage orders, accommodating special dietary requirements, and offering menu recommendations with knowledge of ingredients, preparation methods, and wine pairings. Process guest bills efficiently, ensuring charges are properly recorded and payments handled securely. Interact with guests and staff using strong communication skills to answer questions and maintain a positive dining experience. This seasonal role at Mount Nelson, A Belmond Hotel, fosters a culture of kindness and active listening, offering opportunities for personal and professional growth alongside talented industry peers.
Required Qualifications
- Experience providing exceptional customer service
- Experience handling food and beverages
- Experience working in a fast-paced environment
- Friendly and attentive demeanor
- Ability to answer questions
- Ability to provide recommendations
- Ability to ensure a positive dining experience for guests
- Strong communications skills
- Ability to interact with guests
- Ability to take orders accurately
- Ability to communicate with the kitchen
- Ability to communicate with other staff members
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