Extra List, Houseperson - InterContinental Mark Hopkins
On-siteSan Francisco, California, United States or California, United States
Job Summary
Deliver linens, towels, and amenities throughout the hotel while maintaining housekeeping closets and service corridors in a clean, organized state. Transport soiled linens, trash, and recycling from guest rooms and respond promptly to guest requests for cribs, rollaway beds, and other items. Assist with deep cleaning projects, ensure public and back-of-house spaces remain presentable, and report maintenance concerns, safety hazards, and lost items to the appropriate departments. Follow all safety and sanitation procedures while working collaboratively across departments. This role supports the InterContinental Mark Hopkins' legacy of luxury service on Nob Hill, requiring physical stamina to lift up to 50 pounds and work various shifts including weekends and holidays.
Required Qualifications
- Strong commitment to providing excellent guest service
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to communicate effectively with guests and colleagues
- Flexibility to work various shifts, including weekends and holidays
- Ability to frequently lift, carry, push, and pull up to 50 pounds and remain active throughout the shift
- Frequent standing, walking, bending, reaching, pushing, pulling, and lifting throughout the shift
- Ability to safely operate housekeeping equipment and carts
- Ability to work in a physically demanding environment while maintaining high service standards
Desired Qualifications
- Previous housekeeping, hospitality, janitorial, or hotel experience
- Experience working in a luxury hotel or resort environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.