External Communications Vice President
On-site · Wilmington, Delaware, United States
Job Summary
External Communications Vice President within Consumer & Community Banking leads Home Lending public relations, develops breakthrough campaigns, tells Home Lending’s story externally through proactive and reactive media relations, and serves as a spokesperson. Responsibilities include crafting talking points and collateral, advising Chase executives, managing PR campaigns across channels (including chase.com, social, branches), protecting the firm’s reputation, and overseeing a PR agency. Must drive coverage, translate complex topics into accessible information, and coordinate national, regional, and multicultural media efforts. Key skills include superior writing/editing, strategic counsel to executives, multi-channel communications, storytelling, multimedia content creation (video, podcasts), and strong presentation capabilities. Domestic travel is required. Preferred experience includes working in a large company and understanding Public Affairs.
Required Qualifications
- 7+ years of experience in PR, marketing or journalism
- Proven experience in media relations and executing public relations campaigns
- Experience with earned, paid and social media PR
- Strong writing and editing skills
- Ability to multi-task and manage multiple stories/plans
- Excellent interpersonal skills and ability to interface with senior management
- Collaborative team player with negotiation and influencing skills
- Fluency across social media and multimedia channels
- Able to travel domestically
- Experience creating multimedia content (video, podcasts); advanced PowerPoint skills
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