External Communications Manager Vice President
On-siteNew York City, New York, United States or New York, United States
Job Summary
Develop and execute external communications strategies for Commercial Banking's Innovation Economy and Specialized Industries businesses, building relationships with reporters covering technology, life sciences, startups, venture capital, and finance. Advise senior executives on media engagement, executive positioning, and reputation management while leading proactive campaigns tied to business priorities, client insights, and product launches. Manage reactive media inquiries, including sensitive issues, and prepare leaders for interviews and speaking engagements through briefing materials and media training. Monitor media coverage and industry trends to identify risks and actionable insights, measuring outcomes to inform future strategy. Partner with internal stakeholders across Communications, Legal, and Compliance to ensure coordinated execution and adherence to firm standards.
Required Qualifications
- 7+ years of agency or in-house experience in external communications, media relations or corporate communications
- Proven experience developing relationships with reporters covering technology, life sciences, startups, venture capital, finance and banking
- Strong understanding of commercial banking, financial services and the startup and venture ecosystem
- Excellent writing and editing skills, with the ability to simplify complex topics for external audiences
- Sound judgment and experience advising senior executives on media and communications strategy
- Experience managing proactive media campaigns, reactive inquiries and sensitive issues
- Ability to work effectively with senior leaders, business partners and colleagues across a matrixed organization
- Strong project management and organizational skills, able to manage multiple priorities in a fast-paced environment
- Analytical and strategic approach to problem solving, with the ability to identify risks and practical solutions
- Attention to detail and commitment to accuracy
- Ability to assess risk, exercise sound judgment and uphold compliance and firm standards
Desired Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, Business, Finance or a related field
- Experience supporting commercial banking, investment banking, financial services or regulated businesses
- Understanding of the Innovation Economy, including startups, venture capital, technology and life sciences
- Experience supporting banking, financial services, technology or professional services clients, in-house or at an agency; comfort using media monitoring, analytics and reporting tools such as Muck Rack, TVEyes, Meltwater, Business Wire or similar platforms
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