Extended Handler - Bodily Injury

Investigate and confirm facts for complex automobile accidents, determining coverage, liability, and damages while negotiating claims within your authority. Handle attorney-represented auto injury cases from start to finish, ranging from soft-tissue injuries to fractures and disc injuries, including subrogation and fraud analysis. Apply advanced understanding of insurance policies and industry relationships to evaluate and resolve moderate to complex injury claims with discretion and independence. Identify customer needs using appropriate service skills while managing cases across North Carolina, Virginia, and select states in the Mid-Atlantic region.