Express Service Advisor

Greet customers promptly and provide an exceptional service experience while writing repair orders for express maintenance services, including oil changes, tire rotations, inspections, and factory-scheduled maintenance. Educate customers on Toyota recommended maintenance to build trust and ensure repairs are completed accurately and efficiently. Maintain high Customer Satisfaction Index (CSI) scores by working closely with technicians and parts personnel to keep repairs moving efficiently. Follow dealership processes and Toyota standards to provide an outstanding ownership experience. This role offers a competitive pay plan with performance incentives, ongoing Toyota training, and career advancement into a Main Shop Service Advisor position within a stable, growing dealership.