Expert SIEM H/F
RemoteFrance
Job Summary
Piloter les incidents complexes et les escalades client pour garantir un service de qualité, tout en fournissant un support niveau 2 et 3 sur le SIEM Splunk incluant des astreintes et des opérations en heures non ouvrées. Analyser et résoudre les incidents liés aux technologies Linux, Syslog, Ipsec, XSOAR, Ansible, Terraform, Jenkins, Git, AWS, Azure, Grafana et Zabbix. Organiser la charge de l'équipe en gérant les priorités d'amélioration continue, développer le monitoring de collecte via Scripting Python et reporting Grafana, et rédiger les procédures associées. Collaborer internationalement avec les équipes de développement et gouvernance pour escalader les problèmes critiques, produire des rapports d'activité et d'incident pour le client, et accompagner l'équipe dans sa montée en compétences. Un Bac+5, maîtrise de l'anglais et présence sur site à Paris sont requis.
Required Qualifications
- Bac+5
- Solid experience in operational team management
- Rigorous, autonomous, and innovative mindset
- Appetite for security and development subjects (DevOps or GitOps approach)
- Python programming skills
- Documentation of code
- Implementation of unit tests
- Implementation of integration pipelines
- Good sense of client contact
- Ponctual site client travel (Paris)
- Written and oral English mastery
- Ability to satisfy obligations related to National Defense Secret Protection
- Eligibility for an administrative investigation
Desired Qualifications
- Passion for the CyberSecurity domain
- Curiosity and desire to learn new things daily
- Desire to contribute to Orange Cyberdefense development
- Experience in incident management and escalation
- Level 2 and 3 support for SIEM Splunk incidents and user requests
- Experience with Linux, Syslog, Ipsec, Splunk, XSOAR, Ansible, Terraform, Jenkins, Git, AWS, Azure, Grafana, Zabbix
- Experience in developing monitoring collection via Python scripting
- Experience with Grafana reporting
- Experience in organizing team workload and managing improvement priorities
- Experience in international collaboration with development, governance, and vendor teams
- Experience in writing procedures and associated documentation
- Experience in reporting service KPIs during regular client committees
- Experience in producing activity and incident reports for clients
- Experience in supporting team skill development across the scope
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