EXPERT SERVICE CLIENT - CDI TEMPS PARTIEL H/F 8h-24H
$22,400–$22,400 year
On-siteSaint-Herblain, Pays de la Loire, France
EXPIREDSaint-Herblain, Pays de la Loire, FranceOn-sitePart Time$22,400–$22,400 yearLarge
Part TimeLarge
Job Summary
Accueil les clients et gestion des flux en magasin pour créer une expérience fluide et personnalisée. Transformez chaque besoin en solution complète en proposant des options de financement, fidélité, et accessoires adaptés. Accompagnez le client de son entrée jusqu'à l'après-vente en diagnostiquant les besoins et en résolvant les demandes avec pédagogie. Travaillez en temps réel pour optimiser la disponibilité des produits et assurer un service sans couture.
Required Qualifications
- Experience in customer service
- Customer service skills
- Commercial sense
- Analytical mind
- Sense of organization
- Reactivity
- Empathy
- Curiosity
- Analytical mind
- Calmness in the face of unexpected events
- Pedagogy
- Ability to find a positive solution
- Ability to create a link
- Ability to transform complex situations into customer satisfaction and loyalty
- Experience in retail
- Experience in customer service
- Ability to create an immediate and warm contact
- Ability to streamline the journey of interlocutors
- Ability to understand customer needs quickly
- Ability to propose solutions that correspond to customers
- Ability to diagnose needs
- Ability to ensure after-sales service
- Ability to resolve requests with pedagogy
- Ability to create a personalized customer experience
- Ability to optimize product availability
- Ability to create a solution adapted to the real usage of the client
- Ability to master the management of flows and cash register
- Ability to guarantee a fluid and seamless experience
- Ability to listen and reassure
- Ability to accompany the client from entry to after-sales
- Ability to propose complete solutions including financing, loyalty, accessories and adapted services
- Ability to turn every unexpected event into a possibility
- Ability to create a bond
- Ability to transform every complex situation into satisfaction and customer loyalty
Desired Qualifications
- Background in the retail sector
- Experience in customer service
- Willingness to offer the best experience in-store
- Aisance in relations
- Sense of organization
- Reactivity
- Empathy
- Curiosity
- Analytical mind
- Calmness in the face of unexpected events
- Pedagogy
- Ability to find a positive solution
- Ability to create a link
- Ability to transform complex situations into customer satisfaction and loyalty
- Experience in retail
- Experience in customer service
- Ability to create an immediate and warm contact
- Ability to streamline the journey of interlocutors
- Ability to understand customer needs quickly
- Ability to propose solutions that correspond to customers
- Ability to diagnose needs
- Ability to ensure after-sales service
- Ability to resolve requests with pedagogy
- Ability to create a personalized customer experience
- Ability to optimize product availability
- Ability to create a solution adapted to the real usage of the client
- Ability to master the management of flows and cash register
- Ability to guarantee a fluid and seamless experience
- Ability to listen and reassure
- Ability to accompany the client from entry to after-sales
- Ability to propose complete solutions including financing, loyalty, accessories and adapted services
- Ability to turn every unexpected event into a possibility
- Ability to create a bond
- Ability to transform every complex situation into customer satisfaction and loyalty
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