EXPERT SERVICE CLIENT - CDD H/F
$22,400–$22,400 year
On-siteSaint-Étienne, Auvergne-Rhône-Alpes, France
Job Summary
Greet customers at store entrances and optimize product availability to create personalized shopping experiences. Diagnose client needs through active listening and provide complete solutions covering financing, loyalty programs, accessories, and after-sales support. Manage cash registers, handle transaction flows, and resolve complex service requests with patience. Transform every unexpected issue into a positive outcome by maintaining a calm demeanor and offering pedagogical guidance. Ensure a seamless journey from entry to post-purchase while building lasting trust.
Required Qualifications
- Experience in service client
- Sens du service client
- Esprit commerçant
- Esprit d'analyse
- Capacité à trouver une issue positive
Desired Qualifications
- Parcours dans le commerce
- Expérience en service client
- Aisance relationnelle
- Sens de l'organisation
- Réactivité
- Empathie
- Curiosité
- Calme face aux imprévus
- Pédagogie
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