EXPERT SERVICE CLIENT - CDD H/F

EXPERT SERVICE CLIENT at Boulanger in La Chapelle Saint Aubin (Pays de la Loire) focusing on transforming visits into memorable, seamless experiences from accueil to après-vente. Responsibilities include creating a personalized customer experience, optimizing product availability, mastering checkout flows, and guiding customers from entry to after-sales with confidence. You listen, reassure, and propose comprehensive solutions including financing, loyalty programs, accessories, and services tailored to real customer needs. You diagnose needs with analytical and solution-oriented thinking, ensure after-sales service, and resolve requests with pedagogy. Ideal candidates have experience in customer service, a strong service mindset, empathy, curiosity, organizational skills, and the ability to build lasting customer relationships. The role emphasizes turning every situation into satisfaction and fostering customer loyalty within a collaborative store project, with a remuneration structure that includes variable pay and internal growth opportunities.