Expert Professional Services Engineer - Networks

Architect and design network infrastructure solutions across multiple vendors, leading technical implementation and delivery of connectivity projects. Provide pre-sales leadership for network opportunities, develop low-level design documentation, and execute change requests with impact analysis. Act as the escalation point for complex managed service incidents and conduct knowledge transfer to ensure customer self-sufficiency. Transition completed projects to support teams and consult on business integrity while attending workshops to define customer goals. Collaborate with solutions teams on new service proposals.