Experienced Service Department Lane Manager / Assistant Service Manager
On-site · Naples, Florida, United States
Job Summary
Experienced Service Lane/Assistant Service Manager at Germain Lexus of Naples responsible for managing daily service lane operations to ensure smooth workflow and high customer satisfaction. Collaborates with technicians, service advisors, and parts to facilitate timely repairs and maintenance; assists in staffing schedules and workflow optimization; monitors service lane performance metrics and implements improvements; ensures compliance with company policies, safety standards, and dealership procedures; provides hands-on leadership to service lane associates.
Required Qualifications
- Previous experience in automotive service management
- Strong organizational and leadership skills
- Excellent communication and customer service abilities
- Ability to multitask and manage competing priorities in a fast-paced environment
- Knowledge of automotive service processes and technical understanding preferred
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