Experienced Service Advisor
On-siteDublin, Ohio, United States
Job Summary
Greet customers promptly, assess vehicle concerns, and communicate repair recommendations with service technicians. Provide accurate estimates, schedule appointments, and manage workflow to maintain productivity. Ensure satisfaction through continuous communication, follow up on service records, and process warranty claims. Promote additional services and parts sales when appropriate. Maintain detailed service records and process warranty claims as needed. Requires previous dealership experience, strong automotive knowledge, and proficiency with service management software. Competitive wage plans and ongoing professional development available.
Required Qualifications
- Previous experience as an automotive service advisor, preferably in a dealership setting
- Strong knowledge of automotive systems and repair processes
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficiency with service management software and basic computer skills
- Clean driving record
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