Experienced Product Owner
On-siteDavidson, North Carolina, United States
Job Summary
Own a defined feature or component area within a SaaS or enterprise software product, focusing on financial services, life insurance, and annuities. Translate product vision and strategy into executable backlog items by writing clear requirements, acceptance criteria, and user stories in Jira. Partner with Product Managers, Scrum Masters, Engineering, QA, and Design to facilitate Agile ceremonies, manage dependencies, and make day-to-day prioritization decisions. Gather customer and stakeholder inputs to inform discovery, summarize insights, and communicate scope, trade-offs, and quality benchmarks to ensure shared understanding. Confirm stories meet Definition of Done and release readiness before deployment, while tracking success metrics, defects, and operational signals to drive continuous improvement.
Required Qualifications
- 3+ years of relevant professional experience delivering software in an agile environment
- Experience planning and sequencing stories for a defined scope, participating in Agile ceremonies, and partnering with Scrum Masters and delivery teams to remove routine blockers
- Experience working with Engineering, Architecture, Design, QA, Support, Compliance, and Product Management to validate delivered functionality, manage dependencies, and support release readiness
- Experience owning a feature/component backlog in Jira, co-facilitating backlog refinement, and producing clear user stories, acceptance criteria, and supporting documentation that reduce ambiguity before development begins
- Road mapping and portfolio visibility: Jira product/roadmap views and Product Management planning artifacts
- Release/change and DevOps visibility: Jira release notes and standard release artifacts; coordinate with Engineering/QA tooling as needed for owned scope
- Test and quality management: Jira-based story acceptance, defect linkage, and release readiness evidence; coordinate with QA on test evidence for owned scope
- Dependency and service catalog: lightweight dependency views in Jira and shared Product Management planning artifacts for owned feature/component scope
- Diagramming and design collaboration: experience with Figma and Confluence persona boards, shared Microsoft 365/SharePoint materials for story mapping and discovery artifacts
- Product analytics & BI: experience with Power BI and Salesforce-connected content; Jira metrics, retrospectives, and feedback to support prioritization and process improvement
- Experimentation and feature management: approved discovery experiments/prototypes and Product Management single-source-of-truth workflows when available
- API and integration context knowledge: understands API/contract dependencies for owned stories and experience coordinating details with Engineering using Jira and shared technical documentation
- Experience with SharePoint, OneDrive, OneNote, and Confluence for documentation and knowledge management
Desired Qualifications
- experience in financial services, life insurance, and/or annuities
- Working knowledge of SaaS or enterprise software delivery, customer workflows, market needs, business objectives, financial services concepts, and life insurance and/or annuities domains
- understands compliance considerations and operational impacts sufficient to inform prioritization decisions
- Voice of Customer and customer context: Salesforce-connected content; customer/stakeholder feedback captured through Microsoft 365 sources as applicable
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