Experienced Lead Dispatcher
$37,440–$43,680 year
Remote · Libertyville, Illinois, United States or New York City, New York, United States
Libertyville, Illinois, United States or New York City, New York, United StatesRemoteFull Time$37,440–$43,680 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Seeking an experienced lead dispatcher for a reputable HVAC company. Responsibilities include dispatching service technicians, answering multi-line calls, resolving customer issues, and scheduling appointments. Requires strong customer service skills, prior dispatch experience, and proficiency in computer operations. Offers competitive pay and benefits.
Required Qualifications
- Excellent Customer Service skills
- Must possess Patience, Empathy and be Passionately Communicative
- Ability to multi-task, prioritize, and manage time effectively
- Organized
- Enjoys talking to people
- Must speak, read and write English fluently
- Must be able to multi-task
- Must be able to work Mon. - Fri. (7am - 3 pm) and 1 - 2 Saturdays/month 8 am - 12 pm
Desired Qualifications
- Prior dispatch experience
- Experience with multi-line phone system
- Experience in computer operation including good typing skills, Word, Excel, and Outlook
Additional Requirements
- Must be able to work Mon. - Fri. (7am - 3 pm) and 1 - 2 Saturdays/month 8 am - 12 pm
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.