Experienced CCE US Inbound Tech support
$120,000–$240,000 year
On-site · Kolkata, West Bengal, India
Job Summary
Taking inbound calls for tech support, specifically addressing issues related to printers, routers, and antivirus software. Candidates are expected to diagnose problems and recommend the best solutions, alongside selling a technical support plan and relevant software. Experience in outbound tech support for at least 6 months is required, along with the ability to close calls and possess good convincing and sales skills. The role offers a fixed salary with huge incentives, medical benefits, and 24 leaves per year.
Required Qualifications
- Must have experience in Outbound Tech Support for more than 6 months-1 year
- Must know how to close their own calls
Desired Qualifications
- Good convincing and sales skills
- Experience in Outbound Tech Support
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