Experienced Automotive Service Advisor / Assistant Service Manager - Milford Toyota
On-siteMilford, Delaware, United States
Job Summary
Deliver a professional, high-quality service experience from check-in to completion by greeting customers, managing inbound service calls, and scheduling appointments. Present repair and maintenance estimates clearly, coordinate repair orders with Technicians, and monitor workflow while recommending additional services when appropriate. Support daily service operations and administrative processes, including training preparation for Service Management, and help maintain parts inventory and enforce service policies. Perform additional responsibilities as needed. Requires 2-3 years' experience as an Automotive Service Advisor or 1+ year as an Assistant Service Manager, strong communication skills, and flexible availability including evenings and Saturdays.
Required Qualifications
- 2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
- Proven customer service and sales/up-selling skills
- Strong communication, organization, and follow-through
- Comfortable with computers and dealership service systems
- High School Diploma or GED required
- Valid driver's license with a clean or near-clean driving record
- Flexible availability, including evenings and Saturdays
- Drug-free workplace
Desired Qualifications
- If you thrive in a fast-paced environment
- value high standards
- want long-term growth with a respected dealership group
- Entrepreneurial culture focused on performance and excellence
- Clear pathways into growth, success and career advancement
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.