Experienced Automotive Service Advisor / Assistant Service Manager - Easton Kia
$50,000–$85,000 year
On-siteEaston, Maryland, United States
Job Summary
Greet customers, schedule service appointments, and advise on repair needs, costs, and timelines. Coordinate with technicians, monitor repair progress, and ensure accurate documentation. Upsell recommended services to maximize customer value while maintaining strong relationships and follow-up. Support daily service operations and assist management as needed. This role offers a salary plus commission plan ranging from $50,000 to $85,000+ in a brand-new 14,000 sq. ft. facility with 10 service bays. Experience requires 2-3+ years in service advising, strong sales skills, computer proficiency, and a valid driver's license. Join a third-generation family-owned group supporting 90+ local charities with comprehensive benefits including medical, dental, 401(k) match, and employee vehicle discounts.
Required Qualifications
- 2-3+ years Service Advisor / Writer experience
- 1+ year Assistant Service Manager experience
- Strong customer service and sales skills
- Organized and able to multitask in a fast-paced environment
- Computer proficiency with service systems
- Valid Driver's License with clean driving record
- Flexible schedule (including Saturdays)
- High School Diploma or GED
Desired Qualifications
- Experience with upselling services
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