Experienced Auto Glass Technician
$120,000–$120,000 year
On-siteAlexandria, Louisiana, United States
Alexandria, Louisiana, United StatesOn-siteFull Time$120,000–$120,000 yearLicense Or CertificationEnterprise
Full TimeLicense Or CertificationEnterprise
Job Summary
Provide all vehicle glass repair, replacement, and recalibration services at Safelite Shops or Mobile Glass Shops, focusing on safety, quality, and exceptional customer service. Clean customer vehicles after every job and recalibrate automotive safety systems while troubleshooting diagnostic issues. Proficiently operate company tools and technologies, including True Seal, Ezi-Wire, and the Glass Table System, while safely operating company and customer vehicles throughout the workday. Communicate with scheduled customers in-person, via text, and on the phone to present and sell promotional items and services. Maintain professionalism while working outside in various weather conditions and adhering to all safety policies and standards.
Required Qualifications
- High School Diploma GED/Equivalent
- Valid state-issued driver's license
- Any other license(s) (as required by federal, state and local laws) to operate a company vehicle
- Safelite SafeTechTM certification
- Must be 18 years of age or older
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws
- Agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
- Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
- Pre-employment screenings, including background checks and/or drug screenings
- Attestation of COVID-19 vaccination status
Desired Qualifications
- Safelite training
- Industry-leading tools and technology
- Mobile Glass Shop offerings
- Experience completing repairs, replacements and recalibrations in the shop and on the go
- Entrepreneurial mindset
- Hands-on professional skills
- Exceptional customer service
- Passion for providing outstanding customer service and exceeding customer expectations
- Ability to troubleshoot and complete diagnostic testing
- Promote and sell Safelite promotional items and services to customers
- Ability to communicate with all scheduled customers in-person, via text, and on the phone
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
- Ability to safely operate company and customer vehicles throughout the workday
- Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
- Ability to operate a motor vehicle in accordance with all federal, state and local laws
- Agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
- Must be 18 years of age or older
- Valid state-issued driver's license
- Any other license(s) (as required by federal, state and local laws) to operate a company vehicle
- Safelite SafeTechTM certification
- High School Diploma GED/Equivalent
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