Experience Specialist (Med Spa Coordinator)
$19,000–$23,000 year
On-siteAustin, Texas, United States
Austin, Texas, United StatesOn-sitePart Time$19,000–$23,000 yearSmall
Part TimeSmall
Job Summary
Coordinate and oversee day-to-day operations of med spa services, including laser treatments, injectables, and advanced aesthetic procedures. Deliver five-star hospitality and manage patient scheduling while driving sales to exceed KPIs through cross-booking, rebooking, and upgrades. Maintain high average ticket prices with an acute attention to detail and the ability to think on your feet during client interactions. Work weekends, evenings, and holidays on a rotating schedule with a minimum one-year commitment. Requires at least one year of professional experience in a med or day spa setting.
Required Qualifications
- At least one year of professional experience in a Med or Day Spa
- Ability to work weekends, evenings, holidays along with a rotating schedule
- Willingness to make a minimum 1 year commitment to the department
- A warm, calm & nurturing demeanor
- 5 Star customer service finesse
- Efficient use of time and superior time management skills
- Laser-focus on high average ticket price, and on rebooking, cross-booking and upgrading
- Sales drive to exceed KPIs, and are motivated by incentives and education
- An acute attention to detail; and ability to think on your feet
- Responsibility. You are a wellness-oriented team player, with a strong work ethic
- Curiosity and knack for building relationships and engaging people
- A natural ability to inspire, educate and grow business
- Professional communication skills, both written and verbal
- Computer knowledge with working experience using MS Office and/or Google Drive
- This position does require a background check due to the personal nature of our business.
Desired Qualifications
- If spreading love by serving people makes your heart skip a beat, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Care, YOU BELONG HERE.
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