Experience Guide (Front Desk Associate)
$31,200–$37,440 year
On-siteRaleigh, North Carolina, United States
Raleigh, North Carolina, United StatesOn-siteFull Time$31,200–$37,440 yearEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Greet and check in guests, book and edit massage appointments, and handle payments for services performed. Actively drive enhancement, membership, and gift card sales by educating guests about offerings. Maintain the reception area, open and close the boutique daily, and resolve guest issues. Collaborate with leadership to ensure best practices and foster innovation. Work flexible hours including evenings, weekends, and holidays from Sunday 10-7 to Saturday 9-8. Join a team at The NOW Massage, a coast-to-coast network offering customizable, high-quality services with an elevated aesthetic.
Required Qualifications
- Ability to work flexible hours, including evenings, weekends, holidays
- Sunday 10-7, Monday-Saturday 9-8
- Must have enthusiasm
- Excellent guest service skills
- Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
- Possesses problem-solving and troubleshooting skills
- Must be a team player
Desired Qualifications
- Sales and service-related experience preferred
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