Experience Guide - Front desk associate
$24,960–$31,200 year
On-siteFort Worth, Texas, United States
Fort Worth, Texas, United StatesOn-sitePart Time$24,960–$31,200 yearEntry LevelSmall
Part TimeEntry LevelSmall
Job Summary
Greet and check in guests, book and edit massage appointments, and handle payments for services performed. Actively drive enhancement, membership, and gift card sales by educating guests about offerings, while resolving guest issues and maintaining the reception area to standard. Open and close the boutique daily according to standard operating procedures and provide top-level service to both guests and team members. Collaborate with leadership to ensure best practices and foster innovation.
Required Qualifications
- Ability to work flexible hours, including evenings, weekends, holidays
- Must have enthusiasm
- Possess excellent guest service skills
- Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
- Enjoy working with people and possess a friendly and outgoing personality
- Possesses problem-solving and troubleshooting skills
- Must be a team player
Desired Qualifications
- Sales and service-related experience preferred
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