Experience Director (UX) - Future Freelance
RemoteUnited States or Canada
Job Summary
Set experiential direction and provide strategic guidance across engagements from ambiguous briefs to final delivery, using AI tools to move faster and experiment boldly. Define principles for human-centered products, distill complex inputs into clear design directions, and devise product visions and roadmaps that move businesses forward. Oversee complex, large-scale engagements as a hands-on leader, building scalable design systems and establishing unified experiential approaches across product, engineering, research, and strategy. Mentor and manage a team of UX designers, improving processes and leading the team toward smarter ways of working. Engage directly with client partners to solve problems, ideate, and create meaningful digital experiences through presentations and workshops. Own the full end-to-end process from initial client conversations through delivery and ongoing partnership.
Required Qualifications
- Candidates must be based in the United States or Canada
- A portfolio demonstrating a range of digital product, service, or systems design work spanning a wide variety of industries and contexts
- 10+ years of experience in the design industry, with a meaningful focus on leading teams to create human-centered digital experiences at scale
- A proven ability to lead, mentor, and inspire designers to do the best work of their careers
- Thought leadership and strategic thinking that produce a strong, well-articulated point of view, and the ability to bring clients and collaborators along for it
- Ability to self-direct and independently drive the UX vision for a product or platform, from strategy through interaction design to shipped experience
- Hands-on familiarity with AI-powered design tools and genuine curiosity about where they're taking the craft
- A passion for continual practice and process improvement, with a track record of raising the bar for how teams work
- A meticulous eye for detail and strong design aesthetic sensibilities
- Continued awareness of design trends, emerging technologies, and innovation
- Exceptional communication, presentation, and facilitation skills
- A passion for people and a desire to build highly successful, enduring client relationships
- Commitment to inclusive, accessible, and equitable design practices
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