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JPMorgan Chase2 months ago

Experience Design Vice President

On-site · Plano, Texas, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking

Job Summary

Experience Design Vice President in Chase Home Lending leads strategic design initiatives that blend business needs with user insights. Responsibilities include developing and executing design/research strategies for complex projects, diagramming service flows and key features, crafting wireframes and prototypes, mentoring junior designers, promoting inclusive design and accessibility, collaborating with cross-functional teams to integrate UX into product development, and leveraging user research and data insights to optimize experiences across platforms.

Required Qualifications

  • 5+ years of experience or equivalent in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys (storyboarding, wireframes, prototypes)
  • Experience in inclusive design and accessibility guidelines
  • Ability to develop transformational innovation strategies and north star representations
  • Advanced technical literacy, including understanding of client-side technologies, APIs, microservices, and technology stack components
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JPMorgan Chase

Experience Design Vice President

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