Experience Design Senior Associate
On-siteNew York City, New York, United States or New York, United States
Job Summary
Lead UX design for internal digital marketing applications and the Private Bank public website, translating stakeholder needs into end-to-end experiences including workflows, user flows, wireframes, and high-fidelity designs. Simplify complex internal workflows by identifying pain points and designing elegant, scalable solutions while ensuring consistency across multiple platforms. Conduct data-driven analyses and interpret user research to inform design decisions, leveraging new AI technologies to accelerate discovery and delivery. Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines, working with Engineering and product owners to ensure designs are feasible and implemented with quality.
Required Qualifications
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Strong foundation in user-centered design, including research synthesis, usability testing, heuristic analysis, rapid prototyping, and accessibility considerations
- Excellent communication skills—able to explain design rationale, align stakeholders, and collaborate with cross-functional teams (Product, Marketing, Engineering, Content, Analytics)
- Strong visual design instincts (layout, hierarchy, typography) and ability to design within established brand systems
- Proficiency with design tools including Figma (and familiarity with Adobe tools)
- Ability to work with geographically distributed teams and drive clarity from ambiguous requirements
- Working knowledge of inclusive design and accessibility best practices
Desired Qualifications
- Experience designing for or partnering closely with content management systems; Adobe Experience Manager (AEM) preferred
- Understanding of front-end constraints (HTML/CSS) and component-based implementation
- Familiarity with analytics-informed design and experimentation (e.g., A/B testing) to measure and improve outcomes
- Familiarity and application with ADA/Accessibility standards
- Experience contributing to or governing design systems and reusable component libraries
- Practical experience using AI-assisted design/research workflows to increase speed and quality (within organizational policies and controls)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.