Experience Design Senior Associate
On-site · Columbus, Ohio, United States
Job Summary
Senior Experience Design Associate responsible for shaping the user experience of financial-services products and services in Auto Lending by applying advanced experience-design principles, information architecture, and storytelling to create inclusive, accessible, and data-driven designs across web and mobile. Collaborates with cross-functional teams, aligns user needs with business goals, analyzes market trends and user research to inform strategy, and iterates based on user feedback to improve navigation, findability, and overall user satisfaction.
Required Qualifications
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
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