Expat Content Moderator- Mandarin +English B2 (Malaysian Candidates)
On-siteBangkok, Bangkok, Thailand
Job Summary
Review email, chat, and voice content for appropriateness, paying strict attention to detail while identifying explicit material. Assess internet communication tools and social media interactions against project guidelines, utilizing knowledge of political, historical, and social news where required. Maintain positive team dynamics during high-volume, fast-paced shifts while meeting daily KPIs of 1,000 messages and 750 attendance targets. Work in a 24-7 rotational schedule with two days off, reporting directly to supervisors with minimal oversight. Join the technology project in Bang Na, Bangkok, starting April 22nd, with a focus on delivering quality results for internet users across Mandarin and English B2 language pairs.
Required Qualifications
- Mandarin + EN (B2)
- Bachelors Degree
- Age above 22+
- Possess at least Diploma/Bachelor Degree certificate in any field
- Excellent English & Mandarin language skills
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit material
- Proven ability to deliver highest quality results while paying strict attention to detail
- Analytical, a quick learner, and have a penchant for providing a better experience for Internet users
- Ability to work in a fast paced environment with high volume and complex demands
- Strong team player that can remain positive during challenging assignments and balance priorities when necessary
- Have a strong desire to learn continually and grow professionally
- Personal experience using internet websites and internet social communication tools
- Strong knowledge of national and international political, historical and social news and figures in the media
- Strong work ethic and ability to work with minimal supervision
- Able to work on 24/7 rotational shift
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