Existing Customer Management Intern
On-site · Ho Chi Minh City, Ho Chi Minh City (HCMC), Vietnam
Job Summary
Perform data cleaning, mapping, and reconciliation across multiple sources (sales, campaign, customer data); support weekly/monthly reporting for ECM performance (repurchase tracking, campaign outcomes); prepare PowerPoint slides for internal updates, dashboards, and management presentations; assist in maintaining and updating dashboards (Excel-based or BI tools); conduct basic data validation and extraction; proofread documents and communications; support campaign setup and tracking (lead tagging, result consolidation); assist ad-hoc analysis or requests from the ECM team.
Required Qualifications
- Strong Excel proficiency (data cleaning, mapping, reconciliation, basic functions, pivot tables)
- Good PowerPoint skills for professional slide preparation
- Attention to detail for data accuracy and document proofreading
- Basic understanding of data handling; SQL knowledge is a plus
- Eager to learn and proactive in taking ownership of tasks
- Interest in marketing analytics, customer lifecycle, and data-driven decision making
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