Exhibition Hall Event Services Manager
On-site · Charleston, South Carolina, United States
Job Summary
Oversee planning, detailing, and on-site execution of rental events in the Exhibition Hall at the Charleston Gaillard Center. Directly supervise the Houseperson and support the Director of Event Services with staffing, budgeting, and full-facility events as assigned. Lead client detailing meetings, site visits, and walkthroughs; develop and maintain event timelines, run-of-show documents, staffing plans, and load-in/load-out schedules; create floor plans and room diagrams; coordinate event setup, strike, and operational execution across all function spaces; serve as primary on-site supervisor to ensure exceptional client experience and operational excellence. Coordinate with internal departments (Food & Beverage, Technical Services, Security, Facilities, Parking) and external vendors; manage vendor logistics, inventory, and space safety; identify staffing needs and pursue labor-cost efficiencies; ensure compliance with fire code and building policies; act as main client point of contact onsite and support budgeting, labor forecasting, and post-event documentation. Requires minimum 6 years of combined education/professional experience in event services or related field; strong leadership, organization, and communication skills; proficiency with MS Office, Adobe PDF, and Google Workspace; familiarity with event software such as Momentus Elite, Social Tables, Event Draw, or Vectorworks is a plus.
Required Qualifications
- Minimum of 6 years combined education and/or professional experience in event services, hospitality operations, venue management, or related field
- Proven experience managing event execution in a multi-use venue environment
- Experience supervising staff and coordinating labor teams
- Strong organizational, time management, and problem-solving skills
- Strong client service orientation and ability to remain calm under pressure
- Ability to communicate professionally with clients, vendors, and internal teams
- Proficiency in Microsoft Office, Adobe PDF, and Google Workspace
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