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TripMazaPosted 21 months ago

Executive - Tour Sales

$12,000–$25,000 year

On-siteSiliguri, West Bengal, India

Full TimeSmall

Job Summary

Conduct quotation requests, travel itineraries, and tour package costing for customers. Arrange hotel, flight, and transport bookings systematically to optimize time slots. Communicate with suppliers and service providers while answering inbound and outbound calls. Follow up with clients via phone or email regarding queries and track documentation and payments. Monitor set SLA guidelines and meet sales targets. Gather customer feedback on tour experiences and service quality. Maintain proficiency in English and apply critical thinking to solve client issues.

Required Qualifications

  • 1-2 years of experience as a Travel Consultant or similar role
  • Proficiency in English
  • Good sales skills and customer-oriented approach
  • Critical thinker and problem-solving skills
  • Team player
  • Excellent knowledge about latest tourism trends
  • Good understanding of different tourism offerings and options
  • Good knowledge of travel software
  • Great interpersonal and communication skills
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Good time-management skills

Desired Qualifications

  • Knowledge of additional languages is an advantage
  • Candidates with personal experience in travelling will have an advantage

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