Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Atlanta, GA
$64,000–$128,000 year
On-siteAtlanta, Georgia, United States
Job Summary
Drive total store sales by creating a guest-obsessed culture and leading Apparel & Accessories, Beauty, and Electronics teams to prioritize the guest experience and deliver on sales goals. Manage merchandising and pricing workload including transitions, revisions, sales plans, and promotions while ensuring product availability through backroom processes and visual moment planning. Recruit, select, and develop hourly team members and leaders, coaching them on selling techniques and closing skill gaps through development and accountability. Anticipate staffing needs, recruit for long and short term, and address store emergencies and regulatory visits to maintain ethical conduct and safety compliance. Work flexible schedules including early morning, evening, overnight shifts, and weekends to align with guest traffic and business needs.
Required Qualifications
- 4 year degree or equivalent experience
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Desired Qualifications
- Knowledge of guest service fundamentals
- Experience building and managing a guest first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
- Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
- Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
- Knowledge of Apparel and Accessories, Beauty and Electronics
- Experience with selling training techniques
- Experience leading A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor
- Ability to ensure fitting rooms are used as an extension of the sales floor and are welcoming
- Ability to plan, lead and follow-up on organizational and operational change
- Ability to anticipate and identify changes in unique store trends
- Ability to anticipate staffing needs, talent plan and recruit – both long and short term
- Ability to develop and coach your team and Team Leaders to elevate their skills and expertise
- Ability to lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions
- Ability to establish a culture of accountability through clear expectations and performance management
- Ability to demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
- Ability to address store needs (emergency, regulatory visits, etc.)
- Ability to follow all safe and secure training and processes
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