Executive Team Leader Assets Protection (Assistant Manager Loss Prevention) - Springfield, MO

Job Summary

Required Qualifications

• •4 year degree or equivalent experience
• •Meet any state or local licensure and/or other legal requirements related to the position
• •Strong interpersonal and communication skills
• •Strong business acumen
• •Comfortable dealing with ambiguity
• •Manage conflict, lead and hold others accountable
• •Relate well with and interact with all levels of the organization
• •Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• •Learn and adapt to current technology needs
• •Manage workload and prioritize tasks independently
• •Access all areas of the building to respond to guest or team member issues
• •Interpret instructions, reports and information
• •Apprehend subjects in accordance with company policy
• •Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• •Climb up and down ladders
• •Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Desired Qualifications

• •Experience managing a safe and secure culture, including crisis response, a strong safety environment and crowd management planning and providing support to both guests and team members
• •Experience in creating strategic AP strategies and goals and delivering results through your team
• •Experience identifying strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy
• •Experience managing the identification and resolution of internal investigations
• •Skills in recruiting, selecting and talent management of hourly team members and leaders
• •Drive total store sales and increase profitability by ensuring product is in stock and available to our guests
• •Manage, influence and validate a safe and secure culture by driving physical security and safety processes; lead store response and emergency crisis situations and create plans for in-store events
• •Educate store leaders and teams on emergency preparedness and physical security procedures
• •Identify shortage risks in key divisions and develop a strategy and tactics that will reduce shortage and drive profitable sales
• •Act as a key resource for company initiatives for AP team leaders in your district/market
• •Lead investigative and verbal de-escalation classroom trainings; facilitate other trainings as needed for your AP team, store or district
• •Maintain all required training
• •Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader
• •Anticipate and identify theft and shortage trends in your store and develop proactive strategies to prevent shortage and theft
• •Determine operational shortage priorities; educate and influence store teams on these priorities
• •Manage the prevention, identification and resolution of external theft incidents and investigations
• •Build partnerships to identify market trends and competition strategies; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• •Build a close partnership with Store Director
• •Develop, schedule and deploy resources based on safe and secure and theft trends
• •Plan, lead and follow-up on organizational and operational change
• •Establish a culture of accountability through clear expectations and performance management
• •Anticipate staffing needs, talent plan and recruit – both long and short term
• •Support the onboarding and development of AP Team Leaders in your district/market
• •Develop, coach and lead your team members and Team Leaders (if applicable) to elevate their skills and expertise
• •Create, communicate, influence and educate AP priorities (including shortage priorities) to your team, peers and store teams
• •Create and model the safety culture in store by recognizing safe behaviors and identifying and resolving safety hazards and unsafe behaviors; investigate injuries that occur to determine root cause and resolved through appropriate action plans and partnerships
• •Act as first responder for in-store incidents (e.g., security, weather, etc.)
• •Provide service and a shopping experience that meets the needs of the guest
• •Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• •Follow all safe and secure training and processes