Executive Support Senior Program Manager, Tech Advisor

Job Summary

Required Qualifications

• •Bachelor's degree or an equivalent combination of education, training, and/or experience
• •Field relevant to the role as demonstrated through coursework, training, or professional experience
• •Hands-on physical security technology experience from residential, travel, or personal-protection contexts
• •Solid program management experience delivering security technology
• •Experience contributing to or leading the build of security technology capabilities from zero in a high-growth environment, including documentation, playbooks, and training
• •Ability to manage vendor relationships through a full lifecycle: selection, contracting, onboarding, performance management, and renewal
• •Ability to write clearly and translate technical tradeoffs for audiences that range from engineers to principals to household staff
• •Ability to operate with moderate ambiguity and know when a decision is yours to make versus one that belongs with whoever owns the broader technology strategy
• •Minimum 10+ years of experience delivering physical security technology programs
• •Direct experience with residential or executive-protection-adjacent technology deployments specifically, not just corporate office systems
• •Experience working at an AI-focused organization, frontier technology company, or similarly high-growth, high-scrutiny environment
• •Experience managing distributed vendor networks across multiple properties or regions
• •Ability to make good calls on the ground without waiting for architecture sign-off on every decision
• •Program rigor to keep vendors and installs on track
• •Judgment to know when something belongs back with the Protective Services Lead because it touches strategy or standards beyond your scope
• •Ability to produce clarity as much as technical correctness in documentation
• •Ability to act as first point of contact and triage for executive and family requests involving personal technology and security systems
• •Ability to resolve requests directly where possible and route to the Protective Services Lead when it requires a broader architecture or strategy decision
• •Ability to produce audit-ready documentation for the technology under your ownership to support regulatory, customer, and partner diligence requests
• •Ability to maintain system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter
• •Ability to own decommissioning and transition of technology when properties or vehicles change
• •Ability to coordinate with corporate IT/InfoSec standards where they intersect
• •Ability to manage the technology side of travel security: secure communications provisioning, single-use travel hardware, and rapid-deployment kits for new or temporary properties
• •Ability to own residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead
• •Ability to own home network design and hardening for executive residences and travel
• •Ability to manage vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets
• •Ability to own the technical needs that follow our executives outside the four walls of the enterprise: their homes, their vehicles, and their travel
• •Ability to report to the Protective Services Lead
• •Ability to sit at the intersection of physical security technology, hands-on program delivery, and vendor management
• •Ability to set the architecture and strategic plan for security technology across GSIS
• •Ability to own execution for the personal and residential slice of that footprint
• •Ability to own systems that protect executives and their families wherever they actually are, not just at the office
• •Ability to care about Anthropic's mission and the unique security considerations that come with building frontier AI systems
• •Ability to be available for weekend shifts
• •Ability to be in one of our offices at least 25% of the time

Desired Qualifications

• •Experience with residential or executive-protection-adjacent technology deployments specifically, not just corporate office systems
• •Experience working at an AI-focused organization, frontier technology company, or similarly high-growth, high-scrutiny environment
• •Experience managing distributed vendor networks across multiple properties or regions
• •Experience with residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead
• •Experience with home network design and hardening for executive residences and travel
• •Experience managing vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets
• •Experience with system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter
• •Experience with decommissioning and transition of technology when properties or vehicles change
• •Experience acting as first point of contact and triage for executive and family requests involving personal technology and security systems
• •Experience resolving requests directly where possible and routing to the Protective Services Lead when it requires a broader architecture or strategy decision
• •Experience producing audit-ready documentation for the technology under your ownership to support regulatory, customer, and partner diligence requests
• •Experience maintaining system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter
• •Experience managing the technology side of travel security: secure communications provisioning, single-use travel hardware, and rapid-deployment kits for new or temporary properties
• •Experience owning residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead
• •Experience with home network design and hardening for executive residences and travel
• •Experience managing vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets
• •Experience owning the technical needs that follow our executives outside the four walls of the enterprise: their homes, their vehicles, and their travel
• •Experience reporting to the Protective Services Lead
• •Experience sitting at the intersection of physical security technology, hands-on program delivery, and vendor management
• •Experience setting the architecture and strategic plan for security technology across GSIS
• •Experience owning execution for the personal and residential slice of that footprint
• •Experience owning systems that protect executives and their families wherever they actually are, not just at the office
• •Experience caring about Anthropic's mission and the unique security considerations that come with building frontier AI systems
• •Experience being available for weekend shifts
• •Experience being in one of our offices at least 25% of the time