Executive -Sales Reactive

Executive - Sales Reactive at Marriott International: resolve guest calls, requests, or problems using sales techniques that maximize revenue while maintaining guest loyalty; up-sell and determine/award compliments to guests; promote brand image; process Marriott Rewards points and reservations via phone, fax, or mail; enter rewards data into software; answer questions and handle concerns; perform general office duties to support Sales & Marketing; assist management in training and motivating employees; maintain professional appearance and confidentiality; welcome guests and anticipate service needs; communicate clearly in written and verbal form; build positive working relationships; monitor performance to meet quality standards; read/verify information; move objects up to 10 pounds; perform other duties as requested by Supervisors.