Executive - Marketplace Operations Business Analyst
On-site · Kuala Lumpur, Kuala Lumpur, Malaysia
Kuala Lumpur, Kuala Lumpur, MalaysiaOn-siteFull TimeMid LevelBachelors DegreeE-commerceEnterprise
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Enterprise
Industry
E-commerce
Job Summary
Analytical role in ZALORA's Marketplace Operations to track and evaluate seller operational performance, assist with regular KPI reporting, maintain dashboards, identify opportunities for process automation, and coordinate with Commercial, Logistics, Customer Service, and Tech to resolve operational issues.
Required Qualifications
- Bachelor's Degree in Business Administration, Operations Management, Data Analytics / Business Analytics, or other related major
- 1-2 years working experience in an operations role within e-commerce/internet startups, manufacturing or logistics companies, or consulting firms (fresh graduates are welcome to apply)
- Excellent communication and interpersonal skills
- Good knowledge of Microsoft Excel / Google Sheets
- Detail-oriented with strong organizational and time management skills
- Comfortable working with numbers and interested in gaining insights from large datasets
- Experience with Looker and SQL, BigQuery, AppScript/Javascript and/or other Business Intelligence packages
- Have passion for operations and continuous process improvement
- Eager to learn, can-do attitude, comfortable working in a multicultural, fast-paced, dynamic environment
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