Executive IT Support Specialist
$90,000–$115,000 year
HybridNew York City, New York, United States
Job Summary
Executive IT Support Specialist to provide VIP end-user support for executive leadership across Windows/macOS, iOS/Android, and Microsoft 365 apps, with emphasis on calendar/email, device lifecycle, AV for board meetings, and secure remote work. Role is hybrid with onsite NYC four days per week, some travel between offices or events, and after-hours support. Strong focus on confidentiality, security, and collaboration with IT operations, security, and vendors. 7+ years in end-user support, including executive/VIP support, and a proven ability to manage VIP device fleets, incident response, and executive enablement. Salary $90,000–$115,000 depending on experience.
Required Qualifications
- 7+ years in end-user support
- 3–5+ years dedicated to executive/VIP support in a mid-to-large organization
- Windows 10/11 and macOS administration
- iOS/Android proficiency
- Microsoft 365, Intune MDM, Teams/Zoom, Exchange Online, SharePoint/OneDrive
- Conferencing/AV systems (Teams Rooms, Zoom Rooms, Poly/Logitech, Crestron)
- Networking fundamentals (Wi-Fi, VPN)
- Security Practices: MFA, conditional access, device encryption, endpoint protection, phishing mitigation
- Executive presence and calm under pressure
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