Executive Housekeeper
On-site · Angeles City, Central Luzon, Philippines
Job Summary
Executive Housekeeper at Swissôtel Clark in Clark Freeport Zone, Pampanga: Direct and manage all Housekeeping operations including Rooms, Public Areas, Laundry and Uniform services; enforce brand standards, hygiene protocols, and quality benchmarks; maintain guest satisfaction through rigorous cleanliness and punctual service; oversee manpower planning, scheduling, and productivity metrics; monitor budget, expenses, and inventory; establish and enforce SOPs and safety across operations; conduct inspections, audits, and quality assurance; supervise and train the Housekeeping team; coordinate with Front Office and Engineering for operational continuity; address guest feedback with documented resolutions; requires a Bachelor's degree in Hospitality Management and 5–8 years in housekeeping with 2–3 years in leadership; proficiency in Opera, HotSOS, and MS Office; offers competitive compensation, company discounts, free meals, shuttle, uniforms, and insurance/HMO.
Required Qualifications
- Bachelor's degree in Hospitality Management or related field (required)
- Minimum 5–8 years of progressive Housekeeping experience, with no less than 2–3 years in a supervisory or leadership capacity
- Proficiency in MS Office and hotel management systems (e.g., Opera, HotSOS, or equivalent platforms)
- Demonstrated expertise in hotel housekeeping operations, systems, and industry standards
- Advanced communication, problem-solving, and organizational capabilities
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