Executive, Guest Service (Perm night)
On-site · Singapore, Singapore
Singapore, SingaporeOn-siteFull TimeEntry LevelNot SpecifiedREAL_ESTATEEnterprise
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Enterprise
Industry
REAL_ESTATE
Job Summary
Assist residents with check-in and check-out procedures, manage reservations, and respond to queries through various communication channels. Responsible for cash handling, ensuring balanced floats, verifying revenue, and performing end-of-day bookkeeping and auditing. Handle complaints and feedback from residents, implementing appropriate service recovery measures, and producing daily reports.
Required Qualifications
- Ability to assist residents with check-in and check-out procedures
- Experience in handling cash floats and financial transactions
- Proficiency in bookkeeping, auditing and account reconciliation
- Capability to handle and record complaints and feedback
- Strong communication skills to respond to queries via various channels
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