Executive Director
On-siteCarrollton, Texas, United States
Job Summary
Drive culture within the community by reinforcing Common Beliefs through servant leadership and modeling expected behaviors in all interactions. Maintain the overall financial health of the facility while leading other functional leaders and supporting hiring, training, and performance management processes. Establish positive relationships with residents, families, sales partners, and government agencies to convert prospective residents and ensure lease signings and move-in momentum. Conduct monthly resident forums and daily stand-ups to address concerns, ensuring 85% of issues are resolved at the community level. Ensure ongoing compliance with state and federal regulations, including regulatory survey preparation and safety protocol completion. Provide on-site emergency support when necessary. Some travel may be required, and this role involves standing for long periods and occasional lifting up to 25 pounds.
Required Qualifications
- Bachelor's degree in business, Health Care, Gerontology, or equivalent experience
- Fulfillment of any necessary state-specific certification for Licensed Assisted Living or equivalent
- Understanding of federal and state laws related to the operations of a Senior Assisted Living Community
- Demonstrates passion for leading and developing people as well as promoting excellent service delivery to residents
- Exceptional hospitality skills with knowledge of and special sensitivity to the needs of aging adults and their families
- Dedication to helping others and making a difference in the lives of the people they encounter every day
- Exceptional ability to form meaningful relationships with residents, team members and families to increase satisfaction and grow census
- Ability to work effectively and diplomatically with a variety of publics, including employees, residents, families, ownership groups, community groups, government agencies, etc
- Ability to communicate clearly and concisely, both verbally and in writing
- Ability to work effectively as part of a team
- Strong proficiency with Microsoft Office applications
- Some travel may be required
- May be required to attend Real Estate Class and obtain licensure / 6 months to begin process
- Ability to provide on-site emergency support at the Community, when necessary
- Occasional travel to different locations may be required
- Ability to lift and/or move up to 25 pounds
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.