Executive Director of Digital Strategy and Experience
RemoteUnited States
Job Summary
Develop and implement enterprise-wide digital strategy aligned with organizational objectives while leading planning, governance, and continuous improvement of websites and digital platforms. Establish digital governance, accessibility, usability, and branding standards, then oversee web strategy, content governance, SEO, and digital analytics initiatives. Lead teams responsible for digital strategy, UX, web development, content strategy, and digital innovation, collaborating with departments to improve digital services and user engagement. Manage digital transformation projects from planning through implementation, handle budgets and vendor relationships, and use analytics to drive continuous improvements. Stay current with emerging technologies, AI tools, and digital trends to foster innovation and customer-focused service.
Required Qualifications
- Bachelor's degree in Marketing, Communications, Information Technology, Computer Science, Business, Digital Media, or a related field
- 7+ years of leadership experience in digital strategy, web management, UX, marketing technology, or related areas
- Experience leading enterprise digital transformation initiatives
- Experience managing cross-functional teams and large-scale digital projects
- Strong knowledge of digital governance, UX, web accessibility, SEO, and analytics
- Excellent leadership, project management, communication, analytical, and problem-solving skills
- Ability to collaborate effectively across technical and non-technical teams
- Customer-focused with the ability to manage multiple priorities in a fast-paced environment
Desired Qualifications
- Master's degree
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