Executive Director, Enterprise Solutions
$230,000–$250,000 year
On-siteWestborough, Massachusetts, United States
Job Summary
Lead and manage the Enterprise Solutions IT team, driving strategy, delivery, and operational support for shared solutions and IT services used across the business. Oversee the delivery of solutions aligned with the IT Roadmap, evaluate portfolio effectiveness, and plan for modernization while managing vendor relationships and external partners. Partner with Digital Solutions and UMass Chan IT to ensure integration, standardization, and timely resolution of issues. Develop and execute IT strategy, manage the team budget including resource allocation and forecasting, and deliver realistic proposals for new projects and system enhancements. Establish quality assurance standards, support digital transformation initiatives, and track business value from IT investments.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
- 8+ years of experience in IT leadership roles, with direct experience supporting platforms and shared solutions
- Proven track record in IT strategy development, budget management, solution delivery, and operations
- Demonstrated ability to build effective partnerships and serve as a trusted technology advisor
- Strong understanding of healthcare industry trends, compliance requirements, and consulting environments
- Excellent communication, stakeholder management, and problem-solving skills
- Proven ability to manage projects, coordinate cross-functional teams, and influence in a matrixed environment
- Deep experience with IT maturity, service management frameworks, and delivery methodologies
Desired Qualifications
- Master's degree in Computer Science, Information Technology, Business Administration, or related field
- IT leadership experience in healthcare, human services or public sector
- Commercial consulting, service or solution delivery experience, with responsibility for project or client management
- PMP or Lean /Six Sigma certification
- Experience developing and applying metrics to measure and monitor the efficiency, effectiveness and quality of services, including developing and executing performance and service improvement plans
- Experience measuring and improving client satisfaction for technology services
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.