Executive Director
On-siteChicopee, Massachusetts, United States
Job Summary
Lead day-to-day operations of the Community with full P&L responsibility, developing and implementing strategies for labor, occupancy, mix, expenses, and service quality. Supervise Department Heads and staff, interviewing, hiring, training, and evaluating personnel in compliance with EOEA regulations and HallKeen Assisted Living Communities policies. Manage operational budgets, forecast expenses, and ensure adherence to the Resident's Bill of Rights while maintaining a safe working and living environment. Act as a liaison between field operations and corporate office, engaging in local community activities and performing scheduled marketing to increase census. Ensure move-in and leasing processes comply with Fair Housing standards. Full-time position requires a Bachelor's degree, five to seven years of community management experience, and a valid driver's license.
Required Qualifications
- A Bachelor's degree in Business Administration, Healthcare Administration, or related subject
- A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management
- Successful history of building sales and meeting financial goals
- Three to five years experience in operations management
- demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality
- Demonstrated success in operating or maintaining a quality, customer service workforce
- Experience in recruiting and training others
- Understanding of facilities management
- Solid performance management skills
- ability to communicate performance expectations
- document performance conversations
- coach and document performance issues
- complete performance management expectations as guided by the company
- Basic knowledge of computer systems, particularly Microsoft Excel and Word
- Licensed as an administrator for assisted living in states requiring such a license
- Valid driver's license
- Physically able to move at least 20 lbs. without assistance
- Physically able to bend, reach, and work in small areas
- Physically able to push and pull equipment and furnishings
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.